WH

Open the %&#$& Doors You Morons!

plfailroad, , , , , , , , 1 Comment

This morning, at Jamaica, I got off the train to transfer to the one to Penn. I step off, walk across the platform and wait for the 7:45. It rolls in, stops and we wait. I love when this happens. The doors didn’t open for four minutes. FOUR FUCKING MINUTES.

What were the conductors doing during this time? Were they hiding in their little cubby holes from us? Why does this always happen? Is it so fucking hard to OPEN THE FUCKING DOORS when the FUCKING TRAIN HAS STOPPED?

This happens at Jamaica, it happens at Penn….it happens all over the fucking place. What the hell is going on? I don’t want to hear that “it’s only a few minutes”….Yeah, it’s only a few minutes, but it’s not about the fucking time. It’s about how we’re standing on the fucking platform like assholes waiting for the fucking doors to open. But wait, they’re not opening because some asshole WHO WORKS FOR US doesn’t give a shit about their job.

Enough of this shit already. Next time the fucking doors don’t open, I’m gonna show my ticket later. Let the fucking conductor wait. They made me wait to get it. So now, they can fucking wait to see my ticket.

“The First Two Cars Do Not Platform At…”

plfailroad, , , , , 1 Comment

Thanks again, fellow idiots (I mean commuters) for making me late again tonight. Especially you cretins on my train to WH tonight going home. The train was supposed to arrive at 5:55. Instead, we arrived at 6:02. Only 7 minutes late you say? No big deal, right? At least you got home…

The reason we were late was because nobody listens to the goddamn announcements. There are short platforms on my branch. The first two cars do NOT PLATFORM going East. The LAST TWO cars do not platform going West. On the way home, the conductor makes periodic announcements that the FIRST TWO CARS do not platform at Westwood, Malverne, Lakeview and Hempstead Gardens stations. The really good conductors even give you WHICH CAR NUMBERS will NOT platform at the above stations. After Westwood (where the first two cars do not platform) there’s even an announcement (most times) where the conductor says, “IF YOUR CAR DID NOT PLATFORM AT WESTWOOD IT WILL NOT PLATFORM AT MALVERNE, LAKEVIEW, OR HEMPSTEAD GARDENS, PLEASE WALK BACK).

You must be saying, “So what’s the problem?” The problem is that NOBODY PAYS ATTENTION. We were late again tonight because no less than 5 people had to run through two cars because they didn’t hear the announcements. One idiot was even standing there while the platform flies by. He’s still standing there (staring at the ballast on the trackbed) WAITING FOR THE DOORS TO OPEN…until someone says, “Hey, the doors don’t open here”….”OH SHIT!”, the cretin says…as he runs through the car (rolling case trailing behind) screaming, “HOLD THE DOORS!”….On the inside I’m screaming too “YOU FUCKING TOOL! TURN OFF YOUR FUCKING IPOD!”.

This happened at Westwood, Lakeview and Hempstead Gardens. The idiot at Hempstead Gardens couldn’t fit his goddamn rolling case between the seats. And, it was too heavy to lift, so he just pushed it through WHILE THE REST OF THE TRAIN WAITED…AND WAITED….AND WAITED…un–fuckin‘-believable. While he’s sweating and grunting to get the case through he kept saying, “I didn’t hear any announcements…ha ha ha”….YOU ASSHOLE. ALL WE HEARD WERE ANNOUNCEMENTS.
The moral of this story, PAY ATTENTION. Pay attention to the train announcements, pay attention to your conductor. As much as you may hate the man/woman who takes your tickets, when they say something, LISTEN TO IT. It could make a lot of people happier and get home on time.

But no. Everyone has to be special. Everyone has to do what they want. Everyone else has to follow the rules but they are immune. Everyone doesn’t want to have their feelings hurt by being told what to do. Go fuck yourself. Shut up, turn off the iPod, pull your head out of your ass, and listen.
Not only would it make me happy, you will make a lot of other people smile too. They’ll be smiling because they’ll be home on time.

The Fail Road’s Reply To My Complaint

plfailroad, , , , , , , 1 Comment


My complaint:
Customer (Phil….) – 08/15/2007 06:56 AM
Does anyone know why the 7:45 Jamaica-Penn “express” was held for 15
minutes today at Jamaica? The train arrived at 7:50 (5 mins late in
the real world). Just before it arrived, the 7:45 to FBA (my train
from WH) was last called and left. No announcements made about it
being late, nothing.

So the 7:45 arrives and we sheeple get on…and it sits there. After
a few minutes, we saw important looking Fail Road types with walkie
talkies squawking, shiny badges, serious looks and walking down the
platform as if their feet were stuck in gooey glue.

There was meeting of the brains around the 8th car (these serious
Fail Road types and the crew). And still, no announcement. But
wait! There’s a train on track 4! It says Penn Station! That’s the
train I wanna be on! Now there’s a steady trail of morons running
out of the train to track 4. What they didn’t notice was that it was
a “No passengers” train. I heard someone say, “maybe they’ll stop
here and help us”. HAHAHAHAAH!!! You are so naive lady. Said morons
file back into train. There were other trains that arrived like the
7:53, but by the time it was announced and I ran down the platform up
the steps (with the leadfeet) and down the steps again, I would have
missed it).

So, it’s now about 8:05, the meeting outside the train is still
ongoing. I wonder what they’re speaking about? Astrophysics, the
Mets, the Yankees, where to go for lunch?

A lady by the door then asks a collector if we’re leaving soon and he
says, “yeah, we are”. She goes, “now”? He says, “whenever we feel
like leaving” NICE!

So we finally leave, no announcement, no apology, Nothing. Tickets
weren’t even taken. If they were, there would only be shreds of the
collectors uniforms left.

Total travesty. How come there was no announcement made? How come
we were held there for so long. What was the problem?

I was 10 minutes late. While I do not punch a time card, it would be
nice to know what the problem was this time. I didn’t see any rain,
or snow. Could it have been “switch problems” or the usual shoddy
service we have come to know from the FAIL ROAD.
You have a lot of work ahead of you, Ms. Williams…..it’s been
broken since 1834.

Their Reply:
Subject
—————————————————————
Why Was the 7:45 “Express” to Penn From Jamaica Held for 15 minutes
on 8/14?

Discussion Thread
—————————————————————
Response (Jennifer Uihlein) – 08/28/2007 03:05 PM
Dear Mr. L:

Thank you for your e-mail. Please accept my apologies for your
dissatisfaction with the service provided on August 14, 2007. We
recognize that effective communication with our employees and
customers is essential, and on that end, we regret that we did not
meet those needs. As information, on the date you referenced, the
train scheduled to depart Jamaica at 7:45 AM and arrive at Penn
Station was delayed in Locust Manor due to an ill passenger. The
customer was removed upon arrival at Jamaica Station.

I appreciate your understanding in this matter and hope that your
future travels are more satisfactory in nature.

Sincerely,

J. Uihlein
Editorial Officer
Public Affairs

If this response did not address your e-mail, use the Send E-mail
button.

Question Reference #070815-000005
—————————————————————
MTA Service: Long Island Rail Road
Sub-Product: Penn Station & Western Terminals
Category: Complaint
Date Created: 08/15/2007 06:56 AM
Last Updated: 08/28/2007 03:05 PM
Status: Closed
Date/Time of Event: 08/14/2007 07:45 AM

Location of Event
—————————————————————
Jamaica Station

My comment:
Next time, just tell us that the train is being delayed for whatever reason. Don’t just leave us hanging there.
Typical. What else should we expect. I bet the passenger was sick because of the shit service.